Privacy Policy

Last Modified:

November 15, 2022

Introduction

MyCraft Business Solutions LLC (“MyCraft”, “Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.mycraftsolutions.com (our “Website”) or that we collect from third parties, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy also serves to notify you of your rights to the information.

This policy applies to the information we collect in the following ways (together, the “Platform”):

Through our Website

Through our mobile application

Through our desktop application

Through email, text, and other electronic messages between you and our platform

It does not apply to information collected by any third party, including our affiliates or subsidiaries, including through any application or content that may link to or be accessible from or on our Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time (see “Changes to Our Privacy Policy”).

Your continued use of our Platform after we make changes is deemed to be acceptance of those changes. Please check the policy periodically for updates.

Notice

We collect several types of information from and about users of our Platform, including:

Information by which you or your household may be personally identified, directly or indirectly, such as name, postal address, e-mail address, or telephone number (“Personal Information”);

Personal Information that has been voluntarily made public by you;

Lawfully obtained truthful information that is of public concern;

Information that is about you individually but does not identify you; and/or

Information regarding your internet connection; information regarding the equipment you use to access our Platform; and usage details.

We collect this information:

Directly from you when you provide it to us.

Automatically as you use our Platform.

From third parties, for example, our business partners and affiliates.

Information You Provide To Us

The information we collect on or through our Platform may include:

Information that you provide to us directly, which may involve filling in forms on our Platform, including:

Your name/alias

Your email

Your phone number

Your mailing and/or billing address

Information when you report a problem with our Platform.

Records and copies of your correspondence if you contact us (including email addresses).

Information you provide us when completing a voluntary survey.

How we use this information:

To present our Platform and its contents to you

For analytics

For marketing or advertising

To provide or process information, products, or services that you request from us

To process payments

To fulfill any other purpose for which you provide it

Auditing transactions entered into by you

To notify you about changes to our Platform or any products or services we offer or provide through it

To enforce our Terms of Use

Protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities

Providing customer service

Verifying customer information

For any other purpose that you consent to

Information We Collect Automatically

There is certain information that we will collect automatically as you navigate through and interact with our Platform, including:

Details of your visits to our Platform, including:

Log data

Traffic data

The date and time of access

The resources that you access and use on our Platform

Information relating to your browsing activity on third-party websites, which may give us an idea of your interests and shopping habits, and allows us to make targeted advertising. If you would like to opt-out of targeted advertising, information is provided in the “Your Rights” section of this policy.

Information about your computer, internet connection, or electronic network activity, including your:

IP address

Operating system

Browser type and browser version

Device information

Screen resolution

Location data

Time zone

The technologies that we use to track and collect this data may include:

Cookies (see our Cookie Policy)

Tracking and/or retargeting pixels

We may also collect similar information from third parties and affiliates.

Cookies

Cookies are small files of text delivered to your browser by a website you visit. They help that website identify your computer and remember information about your visit, making it easier to revisit the site and making the site more useful to you. There are other types of automatic tracking technologies, such as pixels and beacons. Below is a description of how various Cookies and other automatic tracking technologies may be used, a disclosure as to whether we use them, and information regarding your ability to control these technologies.

Essential Cookies

Essential cookies, or strictly necessary cookies, are cookies that are necessary for a website to function correctly. These cookies are necessary to provide an online service on a website or are used solely to carry out or facilitate the transmission of communications over a network.

We collect essential cookies that are necessary for our Platform to operate properly.

Analytics Cookies

Cookies and other automatic tracking technologies used for analytics help collect data that allow websites and services to understand how users interact with a particular website or service. These technologies enable companies to improve their services and content and build better features to enhance your experience.

We and third parties collect analytics cookies on our Platform. You can opt-out of the use of third party analytics cookies by following our opt-out procedures outlined in the “Your Rights” section of our Privacy Policy. We may also share this data with third parties.

You may opt-out of our use of Google Analytics at the following link: https://tools.google.com/dlpage/gaoptout

Advertising Cookies

Advertising cookies are used to (1) deliver advertisements more relevant to you and your interests; (2) limit the number of times you see an advertisement; (3) help measure the effectiveness of the advertising campaign; (4) retarget you to a Website, and (5) understand people’s behavior after they view an advertisement. They are usually placed on behalf of advertising networks with the site operator’s permission. They remember that you have visited a site, and often they will be linked to site functionality provided by the other organization. This may impact the content and messages you see on other websites you visit.

We and third parties may collect cookies for advertising purposes on our Platform. You can opt-out of the use of third-party advertising cookies by following our opt-out procedures outlined in the “Your Rights” section of our Privacy Policy.

You may also opt-out of our sharing of your data with third parties using the following “Do Not Sell or Share My Personal Information” link: ____________________

Third Party Cookie Disclosures

Some cookies, pixels, web beacons, and other tracking and storage technologies that we use are from third party companies (third party cookies) to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services, targeted advertising, and contextual advertising. These companies use programming code to collect information about your interaction with our Platform, such as the pages you visit, the links you click on, and how long you are on our Platform. This code is only active while you are on our Platform. If you would like more information on how these companies collect and use the information on our behalf, we can refer you to their privacy policies at your request.

Managing Cookies

Most browsers allow you to manage how cookies are set and used as you are browsing, and allow you to clear cookies and browsing data. Your browser may also have settings that allow you to manage cookies on a site-by-site basis.

Business Justification

How we use the information we collect from you automatically:

To present our Platform and its contents to you
For analytics
For marketing or advertising
To provide or process information, products, or services that you request from us
To process payments
To fulfill any other purpose for which you provide it
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
To audit transactions entered into by you
To notify you about changes to our Platform or any products or services we offer or provide through it
To enforce our Terms of Use
To protect against malicious, deceptive, fraudulent, or illegal activity, and to assist in prosecuting those responsible for such activities
To provide customer service
To verify customer information
For any other purpose with your consent

Sensitive Personal Data

The California Privacy Rights Act identifies the following as “Sensitive Personal Information”: personal information that reveals (1) a consumer’s Social Security or other state identification number such as a driver’s license; (2) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (3) consumer’s geolocation; (4) consumer’s racial or ethnic origin; (5) religious or philosophical beliefs; (6) union membership; (7) the contents of a consumer’s mail, email, or text messages, unless the business is the intended recipient of the communication; and (8) consumer’s genetic data.

We either do not collect any Sensitive Personal Information, or we do not use that Sensitive Personal Information to infer characteristics about you.

How Your Information May be Used with Third Parties

Any aggregated data or any information which does not identify any individual and de-identified data may be disclosed to third parties by us without any restrictions. We are not obligated to first receive consent before disclosing any such data or information. Any information that you have made public before we collected it may also be shared without restriction.

We may use your information and data for direct marketing purposes. This may include us using your information to contact you about our own or third parties’ goods or services that we or they think may be of interest to you. If you would like to opt-out, follow the instructions provided in the “Your Rights” section. If any direct marketing communications are sent through email, there will be an opt-out link or an unsubscribe link in every email message containing commercial advertising.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. You can opt-out at any time by following the instructions provided in the “Your Rights” section of this policy.

We will also disclose your information for analytics purposes.

Third Parties

Third Party Tracking

We do not control third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Third-Party Disclosures

We may disclose personal information that we collect or that you provide as described in this privacy policy as follows:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MyCraft Solutions LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by MyCraft Solutions LLC about our Platform users is among the assets transferred.

To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see the “Choices About How We Use and Disclose Your Information” section of this policy.

For any other purpose disclosed by us when you provide the information.

For any purpose that you consent to.

We may also disclose your personal information without your consent:

To comply with any court order, law, or legal process, including responding to any government or regulatory request.

For other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MyCraft Solutions LLC, our customers, or others.

Categories of Third Party Providers

We may share your information with the following classes of third parties:

Advertising networks

Data analytics providers

Data linking platforms

Email marketing vendors

Email service providers

Financial transaction processors

Our Legitimate Interest for Sharing

We share your information or data if it is necessary to accomplish the purposes we collect it, which may include:

To manage our interactions with you

To process transactions

To enforce our Terms of Use

For analytics and advertising

All of your data that we share with Service Providers, which is necessary for our Platform’s business purpose, is disclosed in this Privacy Policy.

Our Platform contains links to other sites over which we have no control, and we assume no responsibility for the content, privacy policies, or practices of other third party sites to which you choose to visit from the links hosted on our Platform and such sites are not governed by this Privacy Policy. We encourage you to review the privacy policies of those other sites so you can understand how they collect, use, and share your personal information.

Choice and Consent

Because you are the owner of your personal information and data, you are afforded certain choices concerning the information you provide to us and that we retain. We maintain the following mechanisms for you to control your information:

Tracking Technologies and Advertising

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. For example, you can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Platform may then be inaccessible or not function properly.

Right to Know and Be Informed

You have the right to ask us what kind of data we process, why it is necessary for us to collect, with whom we intend to share your information, your rights relating to your data, and inferences we draw from your data. We designed this Privacy Policy to proactively answer all of those questions that you may have, but you have the option to contact us with any questions at ____________________.

Right to Access

You have the right to access your personal data that we process. This means that you may request your personal data file that we maintain, which may include the categories and sources of information and specific pieces of information we have collected from you. Upon your request, we will also share any information of yours that we have shared or sold, as well as the parties with whom we have shared your information. This allows you to become aware of the data that we are processing from you and describes our handling of such data so that you can verify the lawfulness of our data processing.

We may require verification of your identity before we disclose any of the information that you may request from us.

If you would like to exercise this right, please contact: ____________________.

Right to Opt-Out

You have the right to opt-out of the selling or sharing of your personal information with third parties. We use Google Analytics, which requires a third party to place its tracking cookies on our site. You may use the following browser add-on to reject Google Analytics: https://tools.google.com/dlpage/gaoptout.

You have the right to object to us and third parties from selling your data, for any purpose. If you are age 16 or older, you have the right to direct us not to sell your personal information at any time. We do not sell the personal information of consumers we actually know are less than 16 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out of our sharing or selling of your information, you (or your authorized representative) may submit a request to us by visiting the following “Do Not Sell or Share My Personal Information” link: ____________________

You may also email us at ____________________ to opt-out.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by contacting ____________________.

You can find all categories of third parties with whom we share personal information in this Privacy Policy. Please also review our Cookie Policy to see how third parties interact with data on our Platform.

Right to Deletion

You have the right to request that we delete any of the personal information that we collect from you and retain, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request to see if an exception allows us to retain the information. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with applicable laws, including, the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us or that are compatible with the context that you provided it.

Comply with a legal obligation.

We will delete or de-identify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Right to No Discrimination

We will not discriminate against you if you exercise any of your rights. However, we may charge different prices or provide different levels of services to you if the difference is reasonably related to the value provided to us by your data. Further, we retain the right to provide financial incentives for the ability to collect, sell, share, or retain personal information (if consented to).

Right to Rectification

You have the right to direct us to change or modify the data we have collected from you if you believe that the data is inaccurate or out-of-date.

If necessary, you may direct us to modify your information verbally or in writing by contacting: ____________________

Right to Data Portability

You have the right to move, copy, or transfer your personal data in our possession to another controller if we are processing your data after receiving your consent or if the processing is being carried out by automated means. We will deliver your data in a structured, commonly used, and machine-readable format.

Do Not Track Disclosures

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Direct Marketing

To opt-out of direct marketing, please check the relevant box located on the form on which we collect your data. Any direct marketing that we send to you through email will contain an opt-out or unsubscribe link in each email message. You may also contact us at: ____________________

Exercising your Rights

To exercise any of the rights provided in this section, please submit a request to: ____________________

Only you, or someone legally authorized to act on your behalf, may make a request to exercise the data owner’s rights. You may only request to exercise your rights twice in any 12-month period.

Your request must:

Provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of the individual whom we collected personal information from.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We may ask that you provide us with further information to help us verify your identity.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request or if we cannot confirm that the personal information relates to you. We will only use the personal information provided in the request to verify the requestor’s identity or authority to make it. At a minimum, your name and email address must be present in your request. You do not need to create an account with us to submit a request. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to the personal information associated with that specific account.

We will confirm receipt of your request within 10 days of receiving it. We will then work to deliver you the requested information within 45 days of receiving the request.

For instructions on exercising your sale opt-out or opt-in rights, see the “Right to Opt-Out” section of this policy. We will respond to most consumer requests within 30-45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive, or manifestly unfounded. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Security

How We Are Protecting Your Data

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

All information you provide to us is stored on our secure servers behind firewalls.

All payment transactions will be encrypted using SSL technology.

All information collected from you is encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in any public areas of our Platform. The information you share in public areas may be viewed by any user of our Platform.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Platform.

Length of Retention and When Destroyed

We will only retain your information for as long as it is necessary for the purposes that it was processed.

We may decide to keep your data in perpetuity if it can no longer identify you individually.

Redress

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page, along with a notice on our Website home page indicating that the privacy policy has been updated. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our Website home page and via email. The date this privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you. You are also responsible for periodically visiting our Website and this privacy policy to check for any changes.

How To Enforce Our Policy

To ask questions or comment about this privacy policy and our privacy practices, or to exercise any of your rights described herein, contact us at:

Support@MyCraftsolutions.com (614) 333-6679