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Transparency and Protection for Your Investment
Our homeowner portal gives you visibility into your project from proposal to flexible and convenient payment options, along with change order approvals to help ensure a successful project.
The Safe and Easy Way To Work With Contractors
MyCraft simplifies home improvement by ensuring secure, transparent interactions with contractors. From proposal to payment, you control milestone approvals, safeguarding your investment. Enjoy a more straightforward, stress-free project management experience with MyCraft.
Complete Project Clarity
Gain full visibility of your project proposal, payment schedule, and any change orders. MyCraft ensures you're always informed and in control of every project detail.
Secure Milestone Payments
Payments are made only after you approve each completed work milestone. This system safeguards your investment, ensuring payment security and satisfaction with the work done.
Direct Contractor Communication
Communicate with your contractor directly through MyCraft. Keep all your conversations, documents, and photos in one place, streamlining communication and keeping your project on track.
Anytime, Anywhere Access
MyCraft's mobile-friendly design allows you to access your project details anytime, anywhere. Stay connected and in control of your home improvement projects with ease.
Meet Nikki.
Nikki has done numerous home improvement projects. Trust is critical to her when vetting and selecting these professionals.
Nikki
Homeowner
MyCraft is my single source of truth for my project.
"If a contractor uses MyCraft, they pass my first trust threshold... I know they care about their business and their customers."
How MyCraft Works For Homeowners
Using MyCraft offers homeowners peace of mind and ease. You can mutually agree with your contractor on the payment method - be it traditional invoicing or upfront funding. The platform transparently tracks the progress of your project and manages the payment process effectively. Whether it involves releasing pre-funded amounts or handling invoices, MyCraft ensures that payments are secure and made only after your approval of each completed milestone. This ensures a smooth, reliable, and stress-free experience for homeowners overseeing construction projects.
Get Started Today!
Embark on a hassle-free home improvement journey with MyCraft.
Start transforming the way you interact with contractors, ensuring your peace of mind and satisfaction with every step of your project. Get started now – your ideal home project experience awaits!
Frequently asked questions
Navigate through our comprehensive FAQ section to find quick answers to your queries about using MyCraft as a homeowner. Discover everything you need to know to streamline your home improvement projects.
Contact usHow do I close a completed project on MyCraft?
Upon all payment milestones being successfully paid per the agreed payment schedule, the project will automatically be moved to the Completed Projects section on your Home Screen.
What is a change order and do I have to approve it?
Change orders document a modification to the original price and scope of work.
Only a contractor can propose a change order. Upon receiving a change order, you can review and approve or request revisions. On pre-funded projects you will be prompted to fund the change order after approval. If you find discrepancies in the change order, comment and resend back to your contractor for your ultimate approval.
Are there fees to use MyCraft?
There are no subscription fees to use MyCraft.
If processing payment through MyCraft, a 1% fee will apply for ACH transactions. For credit cards, additional fees may apply. All fees will surface as a line item at checkout.
What if I don’t feel comfortable releasing funds for a payment request or invoice?
We get it! Communication is everything. Feel free to add comments, request a revision, and send off to your contractor for further review.
In a perfect world, the revisions will make sense and you’ll gladly release funds. On pre-funded projects, if payment resolution seems unattainable, please refer to our info on payment disputes. On invoiced projects, any dispute will need to be resolved outside of MyCraft.
Will payments go through without my approval?
Not a chance. MyCraft empowers the client to review and approve payment requests and invoices before funds can be released.
What happens if I never approve a project?
The project will remain in the Proposed Project section. Feel free to revisit for future approval.
What is the difference between “pre-funded” and “invoiced” projects?
In a “pre-funded” project, the homeowner funds the entire project upon proposal approval and MyCraft securely holds the funds. The contractor submits payment requests as milestones are reached and homeowners approve the release of funding to the contractor.
In an “invoiced” project, the contractor submits invoices as project milestones are reached and the client can digitally pay the invoices through MyCraft.
What are payment milestones?
Payment milestones are specific stages or progress points in the construction project outlined in the proposal. These milestones serve as the basis for contractor payment requests.
Can I start a project?